Fully Insured Moves

Your belongings are protected every kilometre.

Insurance That Travels With You

Accidents are rare — but when you move a lifetime of belongings, you shouldn't have to hope for the best. Every TME removal is backed by goods-in-transit insurance, and our business carries public liability cover for work done at your property.

In plain terms: if your furniture is damaged or lost while in our care, custody or transport, you're covered. We also offer optional extended cover for high-value items and full household loads.

  • ✔ Goods-in-transit cover standard
  • ✔ Public liability cover
  • ✔ Proof of cover on request
  • ✔ Simple, honest claims process
100%Of loads insured
R50k+Base transit cover per load*
<48hClaims acknowledged
0Unresolved claims to date

*Indicative base cover — your exact cover amount is confirmed in writing with your quote before the move.

Cover Options

Choose the level of protection that suits your move.

Standard Transit Cover

Included with every move

  • Cover for loss or damage in transit
  • Loading & offloading included
  • Blankets, wrap & straps used on all loads
  • Claim excess applies
Book Insured Move

High-Value Items

Scheduled per item

  • Pianos, artwork, antiques & safes
  • Items listed individually by value
  • Specialised handling & crating
  • Proof of value may be requested
Ask About Cover

What's Covered — and What Isn't

We believe in fine print you can actually read.

✅

Covered

  • Furniture and boxes lost or damaged while in transit
  • Damage during loading and offloading by our crew
  • Theft of goods from our locked vehicle
  • Damage to floors, walls or doorframes caused by our team
  • Injury to third parties caused by our work (public liability)
⚠️

Not Covered

  • Pre-existing damage or wear and tear
  • Items packed by the owner in unmarked boxes (owner-packed cartons)
  • Cash, jewellery, documents and valuables kept on your person — please carry these yourself
  • Undeclared high-value items above the standard limit
  • Moves where the customer insists on unsafe loading against our advice

Declare Your Valuables

Two minutes of paperwork protects years of memories.

📝

List It

Add valuable items to your quote form, or send us an inventory list before moving day.

📸

Photograph It

A quick photo of each item helps us verify condition before and after the move.

🧾

We Confirm In Writing

Your declared items appear on your booking confirmation with the agreed cover amount.

Our Claims Process

Simple, fast and handled by a real person.

1

Report Within 48 Hours

Notice any damage? Call or WhatsApp us within 48 hours of delivery and send photos of the item and packaging.

2

We Assess

We log your claim, review the photos and inventory, and confirm the outcome within 5 working days.

3

Repair, Replace or Pay

Approved claims are repaired by our network, replaced with an equivalent item, or settled in cash — your choice where possible.

Proof of insurance available with every booking — just ask.